Get support

We all need support sometimes and friends or family may not always be enough. Below is a list of professional support services that are available to listen or provide extra help when you need it.

Click on the area of help you need and then the organisation's name to learn more.

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Lifeline: 13 11 14 

24-hour crisis support and suicide prevention services for anyone experiencing emotional distress.

MensLine Australia: 1300 78 99 78

Support for men with emotional or relationship concerns.

Relationships Australia: (02) 9418 8800 or 1300 364 277

Relationship support services for individuals, families and communities.

If someone’s life is in danger or there is an immediate risk of harm, call emergency services on 000.

Mental Health Access Line: 1800 011 511

24-hour support for people (or people you know) who need mental health help, advice or referral to mental health services.

Suicide Call Back Service: 1300 659 467

Support for people feeling suicidal, worried about someone or who have lost someone to suicide.

Beyond Blue: 1300 22 4636

Support for people affected by anxiety, depression and suicide.

Headspace: 1800 650 890

Support with mental health, physical health (including sexual health) alcohol and other drug services, and work and study support for young people aged 12-25 years.

Open Arms: 1800 011 046

Counselling for veterans and their families

Carers Australia: 1800 242 636

Short term counselling and emotional and psychological support services for carers and their families.

Hoarding and squalor: 1800 225 474 (CatholicCare)

Support for people who have hoarding tendencies or may live in domestic squalor.

Parent Line NSW: 1300 1300 52

Support for parents and carers with children aged 0-18 years who need help or just want to talk through a parenting issue with a counsellor.

Benevolent Society - Family Connect & Support: 1800 006 480

Support for children, young people and families experiencing life challenges to connect with local support services.

Karitane: 1300 227 464 or 9794 2350

Support for parents and carers who would like parenting advice from an experienced Child & Family Health Nurse.

Tresillian Parent’s Help Line: 1300 272 736

Support for parents and carers who would like to speak to experienced nurses about questions or advice on breastfeeding, settling your baby and nutrition.

Childcare Access Hotline: 1800 670 305

Support for parents or carers to find local child care services.

National Alcohol and Other Drug Hotline: 1800 250 015

Support for people who would like free and confidential advice about alcohol or other drugs.

Alcoholics Anonymous: 1300 222 222

Support for people to recover from alcoholism.

Narcotics Anonymous: (02) 9212 3444

Support for people for whom drugs have become a major problem.

Family Drug Support: 1300 368 186

24-hour support for family members supporting someone with a drug or alcohol dependence.

Headspace: 1800 650 890

Support with mental health, physical health (including sexual health) alcohol and other drug services, and work and study support for young people aged 12-25 years.

Youth Legal Aid Hotline: 1800 101 810

24-hour support for young people under 18 years who require legal advice and information.

Kids Helpline: 1800 55 1800

24-hour support for young people aged 5 to 25 years.

1800RESPECT: 1800 737 732

24-hour counselling and referral support for sexual assault, family and domestic violence.

Domestic Violence Line: 1800 656 463

24-hour counselling and referral support for women experiencing domestic and family violence.

NSW Rape Crisis Centre: 1800 424 017

24-hour crisis counselling for people who have experienced sexual assault, sexual violence, rape or domestic or family violence.

LGBTIQ+ Violence Service: 1800 497 212

24-hour support for anyone from the LGBTIQ+ community whose life has been impacted by sexual domestic and/or family violence.

Ageing & Disability Abuse Helpline: 1800 628 221

Support for older people and adults with disability to feel safe, respected and dignified in their home and community.

Victim’s Access Line: 1800 633 063

Support for victims of crime in SNW to access services.

Men’s Line Australia1300 766 491

Counselling, advice and support to men who have anger, relationship or parenting issues. As well as help for women (or other family members) who are experiencing violence or controlling behaviour by men.

Gambling Help Hotline: 1800 858 858

Support for people experiencing a gambling problem.

Child Protection Helpline: 132 111

24-hour helpline to report suspected child protection concerns.

Learn more about our formal Support Partnerships.