Report a Repair Online

Reporting a repair is simple and can be done by:

  • Phoning our dedicated 24 hour repairs and maintenance line on 02 8324 0886 which is available 24 hours a day, 7 days a week, including weekends and public holidays.
  • Telling your Housing Manager (during a property inspection) or by phoning 02 8324 0885.
  • Reporting in person to our head office or outreach offices
  • Using our on-line Request a Repair service

Before you use Request a Repair, please be aware that:

  • Emergency or urgent repairs should be reported to us as soon as possible by calling 02 8324 0886 
  • Request a Repair should only be used for new repairs and maintenance requests. If you have already reported a repair and need an update, please call our Asset Team on 02 8324 0886.