Skip to main content (Press enter)
Bridge Housing logo

Listen
Text to speech

02 8324 0800

Bridge Housing logo
  • About Us
    • Our Business
      • Our Business
      • Awards
      • Our Community Work
      • Donate to Bridge
      • Annual General Meeting
      • Contact Us
      • Management
      • The Board
        • Directors
        • Bridge Housing Constitution
      • Annual Report
      • Our Journey
      • Work @ Bridge
        • Total Rewards Program
      • Tenant Community
    • Corporate Strategy
      • Corporate Strategy
      • Corporate Policies
      • Risk Management
      • Strategic Plans
    • Service Innovation
      • Service Innovation
      • Service Innovation Initiatives
    • Communication
      • Communication
      • Tenant Videos
      • Staff Videos
      • Publications
      • News
      • Corporate newsletter
      • Bridge Housing TV
      • Media
      • Bridge to Work case studies
  • Apply for a Home
    • Affordable Housing
    • Specialist Disability Housing
    • Private Rental Support
    • Appeal a Decision
    • Social Housing
  • Tenants
    • My Tenancy
      • My Tenancy
      • Customer Service Standards
      • Tenant Rights & Responsibilities
      • Rent Information
      • Pay My Rent Online
      • Report a Repair
      • Water Charges
      • Policies and Forms
      • Compliments, Complaints & Appeals
      • Neighbourhood Disputes
      • Block Meetings
      • Frequently Asked Questions
      • Moving House
      • MyBridge tenant portal
    • Support & Assistance
      • Support & Assistance
      • Get support
      • Work & Learning
      • Advance Scholarships
      • Financial Advice
      • Hand Up Arrears Program
      • Homelessness Services
      • Support Partnerships
      • Bridge Housing response to COVID-19
      • Your Housing Team
    • Get Involved
      • Get Involved
      • What's On
      • Tenant Advisory Group
      • Aboriginal and Torres Strait Islander Tenants
      • Vietnamese Tenant Group
      • Your Views Panel
      • Tenants in Operations & Planning
      • Tenant Survey
      • Time to Talk workshops
      • Good Neighbour Champions
      • Bridge Buddies
      • Orbit
    • My Community
      • My Community
      • Building Bridges
      • Places People Want to Live
      • Reconciliation Action Plan
        • National Reconciliation Week
      • Big Ideas Grants
      • Our Place Green Space
      • Tenant Newsletter
      • Local Links
      • Bridge in Communities Initiative
      • The Difference We Make
      • We Are Here Now art exhibition
      • Community room for hire
      • Golden Oldies
    • Information in Community Languages
  • Repairs
    • Report a Repair
      • Report a Repair
      • Obligations
      • Emergency
      • Response Times
      • Repair Costs
      • Communication
    • Safety
    • Modifications & Alterations
    • Inspections
    • Your Environment
    • Contractors
      • Contractors
      • Work Health & Safety
      • Reporting an incident
    • DIY Tips
  • Properties
    • Our Portfolio
    • Development & Construction
      • Development & Construction
      • Redfern Estate
    • Develop With Us
    • Property Acquisition
    • Rent With Us
    • Housing Design
    • HomeGround Real Estate
  • Partnerships
    • Support
    • Corporate
    • Fee for Service
    • Industry
    • Hire a community room
  • Jobs
  • RAP Hub
    • Dates of significance
    • Stories
    • Resources
    • Get in touch
  • Contact

Corporate Policies

  • Home
  • About Us
  • Corporate Strategy
  • Corporate Policies
  • About Us
    • Our Business
      • Awards
      • Our Community Work
      • Donate to Bridge
      • Annual General Meeting
      • Contact Us
      • Management
      • The Board
        • Directors
        • Bridge Housing Constitution
      • Annual Report
      • Our Journey
      • Work @ Bridge
        • Total Rewards Program
      • Tenant Community
    • Corporate Strategy
      • Corporate Policies
      • Risk Management
      • Strategic Plans
    • Service Innovation
      • Service Innovation Initiatives
    • Communication
      • Tenant Videos
      • Staff Videos
      • Publications
      • News
      • Corporate newsletter
      • Bridge Housing TV
      • Media
      • Bridge to Work case studies
  • Apply for a Home
    • Affordable Housing
    • Specialist Disability Housing
    • Private Rental Support
    • Appeal a Decision
    • Social Housing
  • Tenants
    • My Tenancy
      • Customer Service Standards
      • Tenant Rights & Responsibilities
      • Rent Information
      • Pay My Rent Online
      • Report a Repair
      • Water Charges
      • Policies and Forms
      • Compliments, Complaints & Appeals
      • Neighbourhood Disputes
      • Block Meetings
      • Frequently Asked Questions
      • Moving House
      • MyBridge tenant portal
    • Support & Assistance
      • Get support
      • Work & Learning
      • Advance Scholarships
      • Financial Advice
      • Hand Up Arrears Program
      • Homelessness Services
      • Support Partnerships
      • Bridge Housing response to COVID-19
      • Your Housing Team
    • Get Involved
      • What's On
      • Tenant Advisory Group
      • Aboriginal and Torres Strait Islander Tenants
      • Vietnamese Tenant Group
      • Your Views Panel
      • Tenants in Operations & Planning
      • Tenant Survey
      • Time to Talk workshops
      • Good Neighbour Champions
      • Bridge Buddies
      • Orbit
    • My Community
      • Building Bridges
      • Places People Want to Live
      • Reconciliation Action Plan
        • National Reconciliation Week
      • Big Ideas Grants
      • Our Place Green Space
      • Tenant Newsletter
      • Local Links
      • Bridge in Communities Initiative
      • The Difference We Make
      • We Are Here Now art exhibition
      • Community room for hire
      • Golden Oldies
    • Information in Community Languages
  • Repairs
    • Report a Repair
      • Obligations
      • Emergency
      • Response Times
      • Repair Costs
      • Communication
    • Safety
    • Modifications & Alterations
    • Inspections
    • Your Environment
    • Contractors
      • Work Health & Safety
      • Reporting an incident
    • DIY Tips
  • Properties
    • Our Portfolio
    • Development & Construction
      • Redfern Estate
    • Develop With Us
    • Property Acquisition
    • Rent With Us
    • Housing Design
    • HomeGround Real Estate
  • Partnerships
    • Support
    • Corporate
    • Fee for Service
    • Industry
    • Hire a community room
  • Jobs
  • RAP Hub
    • Dates of significance
    • Stories
    • Resources
    • Get in touch
  • Contact

Bridge Housing maintains a suite of policies to ensure our stakeholders are aware of their rights and responsibilities and so the organisation operates fairly, effectively and in accordance with the law.

  • Code of Conduct
  • Conflict of Interest policy
  • Corporate Values
  • Customer Service brochure: English
  • Customer Service brochure: Arabic
  • Customer Service brochure: Chinese (simplified)
  • Customer Service brochure: Chinese (traditional)
  • Customer Service brochure: Spanish
  • Customer Service brochure: Vietnamese
  • Fraud Control policy
  • Privacy policy
  • Statement of Business Ethics
  • Whistleblower Policy

 

Read our tenant and applicant policies.

Back to top
  • Annual report
  • Tenant newsletter
  • Bridge Business
  • Contact Us
  • HAC
  • Become a member
  • Accessibility
  • Sitemap
  • Disclaimer
  • Privacy Policy
  • Readspeaker

Head Office

Level 9

59 Goulburn St

Sydney, NSW 2000

Show me on a map

 

Contact

T 02 8324 0800

F 02 9699 7055

E  customerservice@bridgehousing.org.au

Northern Office

Level 1

660-664 Pittwater Road

Brookvale NSW 2100

Show me on a map

 

Postal

PO Box 20217

World Square NSW 2002

 

Follow us

  • LinkedinLinkedin
  • FacebookFacebook
  • TwitterTwitter
  • National Regulatory SystemNational Regulatory System
  • Registered CharityRegistered Charity
  • Voice ProjectVoice Project
  • Inclusive EmployerInclusive Employer
  • Living Housing AustraliaLiving Housing Australia
  • NDIS providerNDIS provider
  • COVID SafeCOVID Safe

©Bridge Housing Limited.

ABN: 55 760 055 094

Website by Butterfly Agency logo