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- Published: Monday, 21 October 2019 08:28
You may well be familiar with the smiling face of Bridge Housing Receptionist Aria Kohi, a proud New Zealander of Maori heritage, welcoming you to Central office.
“We are at the forefront of the organisation so we need to be welcoming,” Aria says. “Even just a smile can reassure people that we are here to help.”
As a single parent, she has had to rely on Parenting Payments and Newstart at times in the past “so I can totally understand and empathise with our tenants.”
“A typical day on Reception means that (fellow Receptionist) Eileen and I need to be flexible, on the ball and adapt to any enquiry, whether via the counter, phone, email or from other staff.”
Aria has a background in international banking and finance but was looking for a career change when she returned to work this year, armed with a Certificate IV in Business Administration.
She joined Bridge in February after several years at home raising her nine-year-old son, a sports mad boy whose soccer, swimming and martial arts commitments keep her busy at all times!