Nudge Theory continues to prove itself as an effective evidence-based framework to improve our service delivery to our tenants.

First introduced into Bridge Housing in 2021, our Nudge-inspired programs use behavioural insights gained from customer journey mapping to design of customer-focused solutions.
We were honoured to win the Australasian Housing Institute’s Brighter Future Award in 2023 for Excellence in Social Housing for our Nudge program. 

Always was and
always will be

Bridge Housing acknowledges that the land we live and work on always was and always will be Aboriginal land.