Team Leader, Housing

  • Work for Tier 1 Community Housing Provider
  • Excellent Benefits and Great Organisational Culture
  • Be part of a Dynamic Team

The Role:

Reporting to the Regional Manager Central, you will be responsible for leading one of our Housing Teams in our Sydney Office.

Accountabilities include but are not limited to:

  • Support the ongoing success of Bridge Housing and the Housing and Community team by assisting with the development and implementation of the business and operational plans and related programs and projects.
  • Ensure consistent high quality service from the Housing team by managing adherence to the Customer Service Charter and relevant Housing policies and procedures and managing of tenant complaints and appeals to effective resolution
  • Ensure the Housing Team meets its financial goals and targets through the effective management of rent assessments and rent arrears, former tenant debt, vacancies and voids, bonds and recharges.
  • Ensure Bridge Housing offers high quality housing to its clients by regularly reviewing the portfolio structure and property distribution, managing the periodic inspection of properties and ensuring that maintenance issues are reported through the appropriate avenues.
  • Support the continual improvement and development of services offered to tenants by maintaining strategic partnerships with support providers and other key stakeholders and promoting and/or implementing initiatives that support sustainable tenancies.
  • Support Bridge Housing’s growth strategy by contributing to the research and preparation of information and data that is required for funding submissions, tender, expressions of interest or any other adhoc or periodic report requested by the business to support decision making and business planning.
  • Support the Director, Housing  meet Bridge Housing’s corporate governance obligations by ensuring the accurate recording of relevant data 

If you are an experienced housing manager or property manager (tenancy) with previous experience managing teams, then this role is for you.

Essential Requirements:

Please respond to the following essential criteria in your application letter:

  • Experience in  managing and leading teams
  • Knowledge of Social Housing and the homelessness, health and welfare service system in NSW
  • Sound understanding of best practice social housing management, policy and legislation applying to the community housing industry.
  • Demonstrated ability to work completely autonomously
  • NSW Driver’s License

Why you Should Work For Bridge Housing:

In 2019 Bridge Housing was awarded Best Workplace by the Voice Project. This prestigious award recognises workplaces who have excellent management practices and a highly engaged workforce.  In 2019, the Diversity Council Australia (DCA) also recognised Bridge Housing as an Inclusive Employer 2019 -20, after we achieved results that exceeded the National Index Benchmark in the DCA biannual survey. 

At Bridge Housing, you can expect a friendly values based culture, above award pay and have a very rewarding benefits program that includes study assistance and study leave, team building, monthly massages, reflexology, flex leave, personal development and a day off for your birthday!

Salary Range: $95,000 - $99,725 + Super + Salary Packaging

For a confidential discussion, please contact Natalie Lenton on 02 8324 0877.

  pdf Please view a copy of the position description here (186 KB)

To apply, send your resume and covering letter outlining why you would like to work at Bridge Housing and how your skills and experience meet the selection criteria to This email address is being protected from spambots. You need JavaScript enabled to view it..

Closing date 29 May 2020

Final applicants for this position will be asked to consent to a police check. Please note that people with criminal records are not automatically barred from applying for this position. All applications will be considered on its merits.


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