Bridge Housing has a significant impact on the wellbeing of our residents. Beyond helping them to sustain their tenancies, we facilitate a broad range of social and economic outcomes including greater community participation, independence and improved quality of life.

The Difference We Make – Bridge Housing Evaluation and Outcomes Framework builds on the approach set out in the Building Bridges Community Building and Engagement Strategy as a basis for tenant inclusion and empowerment.

Some the differences we are making to our tenants’ lives are set out below. 

View or download the PDF.

Hear CEO John Nicolades talk about the project.

Hear Stephen Bennett from The Centre for Social Impact talk about the project.


88%   Tenants sustaining tenancies for 12 months+

10 or 100% Saved tenancies of tenants facing eviction *

86%   Tenants satisfied with the condition of their home


1,260 Attendances at Building Bridges events

15 Tenant-led Building Bridges initiatives or events

78% Tenants who feel connected to their family, friends & community


88% Tenants who feel safe in their homes

87% Tenants who say living in their home helps their health & wellbeing

454 Tenants working with support organisations


19 Tenants directly employed through Bridge Housing initiatives

27% Tenants who report improvements in employment, study or training since becoming a Bridge tenant

25% Tenants who do volunteer work

At March 2017

*Hand Up participants